FAQs
Frequently Asked Questions
Everything you need to know about GotLocked.
Most locksmiths on GotLocked arrive within 15–25 minutes. After you submit your request, you'll see real-time ETAs from available pros near you before you commit to booking.
Prices vary by service type and location, but typically range from $55–$150. You'll see the estimated price range upfront before you confirm any booking. No surprises on arrival.
Yes. Every locksmith on our platform goes through a background check, license verification, and identity confirmation before they can accept jobs. You'll see a Verified badge on their profile.
Car lockout, house/residential lockout, commercial lockout, key duplication, key replacement, lock rekeying, and lock installation. More services are available depending on your location.
We stand behind every job. If you're not satisfied with the service, contact our support team within 24 hours and we'll work to make it right — including a full refund if warranted.
No. GotLocked is free to use for customers. You only pay the locksmith for the work done. There are no booking fees, subscription fees, or hidden platform charges.
Yes! While most bookings are for emergencies, you can schedule a locksmith up to 7 days in advance for non-urgent jobs like rekeying, installation, or key duplication.
All locksmiths are verified before joining. We display upfront pricing, customer reviews, and business credentials. If a locksmith quotes a price far above the estimate, you can cancel and rebook.